November 11, 2014

Customer Service & Maintenance

Fitness Equipment Store Customer Service & MaintenanceFitness Showcase Equipment Customer Service

In addition to offering you brands that lead the industry in cutting-edge technology, durability, and customer satisfaction, we provide you with exceptional service from start to finish. Our experienced staff can help you determine which equipment is right for you and our service doesn’t stop at the end of a sale. Fitness Showcase is one of the last exercise equipment specialty stores in the nation employing a full-time service and maintenance department. This means that when you buy from Fitness Showcase, your equipment will be delivered by a Fitness Showcase employee. It also means that if you have any problems with your equipment, you can call us to speak directly with one of our highly trained service technicians. The equipment we sell is built to last and our product warranties guarantee that Fitness Showcase will stand behind our products.

Fitness Showcase understands that customers don’t always think about service at the time of purchase. However, we urge you to consider the value of purchasing from a company that has truly invested in customer service. We firmly believe that maintaining strong customer relations after the sale is good for business. You’re worth the investment! Check out what our internal service and maintenance technicians have to offer:

Delivery and Set-Up

We want to make sure your purchase, whether it be a home gym, stationary bicycle, treadmill, squat rack, weight bench or something else, is properly put together to save you time and ensure your safety.
Quality fitness equipment is heavy and requires assembly. While some machines are easier to assemble than others, oftentimes the hard part is just getting the equipment home, through the door, up the stairs, and into the exercise room.
Once you’ve selected the fitness product that is right for you, we’ll help you get it to where it needs to be. We’ll ensure that the product you choose arrives safely, on-time, and is properly assembled and ready for use—all for a nominal fee.

Service and Maintenance

Because Fitness Showcase doesn’t outsource our service and maintenance work, you can rest assure that any questions or problems you have will be taken care of promptly and professionally. Our service technicians are factory trained. With Fitness Showcase you’ll never have to worry about calling a 1-800 number or jumping through hoops to get the service you need. Simply call your nearest Fitness Showcase location. It’s that simple!

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