Customer Service & Maintenance

In addition to offering you brands that lead the industry in cutting-edge technology, durability, and customer satisfaction, we provide you with exceptional service from start to finish. Our experienced staff can help you determine which equipment is right for you or your facility, and our service doesn’t stop at the end of the sale. This means that when you buy from Fitness Showcase, your equipment will be delivered by either Rick and Shawn or a reputable equipment delivery and service provider that we have handpicked! It also means that should problems arise with your equipment, you have someone to contact for quick, responsive feedback. The equipment we sell is built to last and our product warranties guarantee that Fitness Showcase will stand behind what we sell!

Fitness Showcase understands that customers don’t always think about service at the time of purchase. However, we urge you to consider the value of purchasing from a company that has truly invested in customer service. We firmly believe that maintaining strong customer relations after the sale is good for business. You’re worth the investment! Check out what our internal service and maintenance technicians have to offer.

Delivery and Set-up

We want to make sure your purchase, whether it be a home gym, stationary bicycle, treadmill, squat rack, weight bench or something else, is properly put together to save you time and ensure your safety.

Quality fitness equipment is heavy and requires assembly. While some machines are easier to assemble than others, oftentimes the hard part is just getting the equipment home, through the door, up the stairs, and into the exercise room.

Once you’ve selected the fitness product that is right for you, we’ll help you get it to where it needs to be. We’ll ensure that the product you choose arrives safely, on-time, and is properly assembled and ready for use – all for a nominal fee.

Service and maintenance

Whether you need to speak to someone about service issues, delivery and install rates, or you have a general question, please out to Rick or Shawn.

Rick: (816) 830-4281 – vemmer@fitness-showcase.com
Shawn: (913) 638-2262 – sales@fitness-showcase.com

Because Fitness Showcase doesn’t outsource our service and maintenance work, you can rest assure that any questions or problems you have will be taken care of promptly and professionally. Our service technicians are factory trained. With Fitness Showcase you’ll never have to worry about calling a 1-800 number or jumping through hoops to get the service you need. Simply contact us. It’s that simple!

Since 1985, and with over 65 years of industry experience between us, our vision continues to be the standard of excellence in the fitness industry!